Return & Refund Policy
At Archie's Provisions, we take pride in providing high-quality, freeze-dried treats and natural chews for dogs and cats. Your satisfaction and your pet's well-being are important to us.
Returns
Due to the consumable nature of our products and for food safety reasons, all sales are final. We do not accept returns or exchanges of pet treats, chews, or food toppers.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at archiesprovisions@gmail.com.
Please include your order number, a description of the issue, and photographs when applicable.
We will review your concern and offer a replacement or refund when appropriate, at no additional cost to you.
Order Cancellations
Orders may be canceled before they have been processed or shipped. Once an order has shipped, it cannot be canceled.
Local Pickup
All local pickup orders are subject to the same return and refund policy. Please contact us if there is an issue with your order.
Contact Us
Archie's Provisions LLC
Email: archiesprovisions@gmail.com
Website: www.tryarchies.com